Privacy Policy

Last updated: July 2026

The Club Digital is registered in England and Wales under company number 17332889 and operates from:
5 Phoenix Street, Sandycroft, CH5 2PD

If you have any questions about this policy or how your data is used, you can contact The Club Digital at:
Email: info@theclubdigital.com

Who is responsible for your data

The Club Digital is the “data controller” for the personal data collected via this website and in the course of providing

What data is collected

The Club Digital may collect and process the following types of personal data

• Contact details: name, email address, phone number, business name.

• Project information: details you share about your business, website, systems, media, or marketing needs.

• Booking information: dates, times, and type of calls or meetings you book.

• Communication data: emails, messages, and notes related to enquiries and projects.

• Website usage data: pages visited, links clicked, time spent on the site, and technical data such as IP address, browser type, and device, collected via analytics tools and cookies.

• Payment/transaction information: limited details relating to invoices and payments (handled via third‑party payment or accounting providers as applicable)

The Club Digital does not intentionally collect special category data (such as health information, religious beliefs, etc.). You are asked not to provide this type of information via forms or email

How your data is collected

Your personal data may be collected in the following ways

• When you submit a contact form on the website.

• When you book a call or meeting using a booking form.

• When you sign up to a newsletter or email updates.

• When you email directly or communicate via other channels.

• When you browse the website, through cookies and analytics scripts.

These forms and tools are provided using third‑party platforms such as Squarespace, booking tools, analytics providers, email platforms, and social or advertising platforms (e.g. Meta)

Why your data is used

The Club Digital uses your personal data for the following purposes, and relies on the lawful bases set out in the UK GDPR.

1. Responding to enquiries and providing services

• To respond to contact form submissions, emails, and messages.

• To discuss your project, provide proposals, and deliver services.
  Lawful basis: Legitimate interests (to respond to enquiries and run the business) and/or performance of a contract (or steps taken before entering into a contract).

2. Managing bookings and calls

• To schedule and manage discovery calls, web design calls, automation calls, media calls, and marketing calls.
  Lawful basis: Legitimate interests; performance of a contract.

3. Sending email updates and marketing (where applicable)

• To send occasional updates, news, or marketing content if you have opted in or if it is permitted under UK marketing rules.
  Lawful basis: Consent (where required); legitimate interests (for existing clients, in line with applicable marketing rules).

You can opt out of marketing emails at any time by using the unsubscribe link or contacting The Club Digital.

4. Improving the website and services

• To monitor website performance, understand how visitors use the site, and improve content and services using analytics and cookies.
  Lawful basis: Consent for non‑essential cookies (where required); legitimate interests for basic analytics and site security.

5. Business operations and legal obligations

• To maintain records, manage accounts, and comply with legal or regulatory obligations (e.g. tax, accounting).
  Lawful basis: Legal obligation; legitimate interests (for general business administration).

Sharing your data

The Club Digital may share your personal data with carefully selected third‑party providers where necessary to run the business and deliver services.

These may include:

• Website and hosting platforms such as Squarespace.

• Analytics providers such as Google Analytics or similar tools.

• Email marketing and communication tools used to send emails and newsletters.

• Booking and scheduling tools used for discovery calls and other appointments.

• Payment and accounting platforms for invoicing and financial records.

• Advertising and social platforms (e.g. Meta) where tracking or advertising tools are used in line with consent and marketing rules.

These providers only process your data on behalf of The Club Digital and under appropriate contracts where required. Personal data will not be sold to third parties.

Your data may also be shared if required by law, for example to comply with a legal obligation or to respond to lawful requests from public authorities.

International transfers

Some service providers may store or process personal data outside the UK or European Economic Area. Where this happens, appropriate safeguards are used, such as standard contractual clauses or other legally recognised measures, to protect your data

How long your data is kept

The Club Digital keeps personal data only for as long as is reasonably necessary for the purposes described in this policy or to meet legal and regulatory obligations.

In general:

• Enquiry and client records (including email correspondence and project information) may be retained for up to 6 years, in line with typical UK business and accounting

• Analytics data may be retained for shorter periods depending on the settings of the analytics tools used.

• Marketing contact details will be retained until you unsubscribe or request deletion, or until they are no longer needed for the purpose they were collected.

Data may be retained longer if required for legal, tax, or regulatory reasons.

Cookies and tracking

This website uses cookies and similar technologies to.

• Make the site function properly.

• Remember certain preferences.

• Collect anonymous or aggregated statistics about site usage.

• Support marketing and advertising activities where applicable.

Where required by law, a cookie banner or notice is used to obtain your consent for non‑essential cookies, such as analytics or advertising cookies. You can manage your cookie preferences through this banner or via your browser settings.

For more detailed information about cookies used on this site, please refer to the cookie notice or banner (if available).

Your rights

Under UK data protection law, you have several rights in relation to your personal data, subject to certain conditions.ico+2

These include:

• Right of access – to request a copy of the personal data held about you.

• Right to rectification – to ask for inaccurate or incomplete data to be corrected.

• Right to erasure – to request deletion of your data in certain circumstances.

• Right to restrict processing – to ask for the use of your data to be limited in certain cases.

• Right to object – to object to certain types of processing, including direct marketing.

• Right to data portability – to request that certain data be provided in a structured, commonly used, machine‑readable format.

You also have the right to withdraw consent at any time where processing is based on consent (for example, certain marketing activities).

To exercise any of these rights, contact: info@theclubdigital.com

Complaints

If you have any concerns about how your personal data is handled, you can contact The Club Digital using the details above. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Visit the ICO website at https://ico.org.uk for more information

Changes to this policy

This privacy policy may be updated from time to time to reflect changes in legal requirements, business practices, or website functionality. Any significant changes will be noted on this page with an updated “Last updated” date.